We hope that you will never have to cancel or return a product and have a pleasing shopping experience with us. At the same time, we will be there to help you when you do come under this certain circumstance. As of them we laying our cancellation and return policy to take care of your problem.
- Order Not Shipped Within Given Time: Any order which has not been shipped for a long time can be canceled partially or fully. The amount paid by you (if it is a prepaid order) would be refunded to you and should reflect in your account in 7-10 working days.
- Damage Order Received: In situations beyond our control, the items delivered might get damaged in transit. In such a case, we are happy to replace or cancel your order under such circumstances. Prior you have let us know of the damage the day you receive it and return the product within 3 days of receiving. In case if you opt for refund money would be refunded to you and should reflect in your account in 7-10 working days.
- Incorrect Items Received: In a very rare and unlikely case you receive items that are different from the ones you ordered, we would request you to let us know about the same the day you receive it by sending images on WhatsApp or mail firstname.lastname@example.org and return the product within 3 days of receiving and we will ship the right items to you right away once the old one is received back. In case if you opt for refund money would be refunded to you and should reflect in your account in 7-10 days.
- Partial refunds will not be entertained in any unusual situation.